![]() ![]() Our Reps will be sure to follow up as soon as they can to look into that further. Could you write to our Sunken Secrets Support Team with your in-game ID and a screenshot of that error message. We definitely would like to investigate this particular error message and would like to request your assistance. I am sorry to hear that there is this error when trying to rebuild the right bottom wing of the palace on the iOS version. If a change is made to the game, a moderator will be certain to provide those details as an announcement so our players can see what changes were made.Īmhe56, before I continue, welcome to the forums. #Cubetastic app updateWe definitely understand wanting to have more options to control the social features of the game and have made sure the teams behind the games know players continue to request an update to the social features of the game for situations such as this where a player may not be as active as desired. Until those island's players update their games, those islands will be unavailable to visit. If you've already updated your game, it's likely that the islands you are visiting haven't been able to yet. Prehittena, I'm sorry to hear that you're receiving the message asking for the game to be updated. #Cubetastic app how toI'm sorry to hear that there are some issues here and I'd be happy to provide some suggestions as well as how to reach our Support Team should more assistance be necessary. Thank you both for your patience and for taking the time to report your experiences while playing Sunken Secrets. We are all happy to listen and help out as best we can. #Cubetastic app freeIf there are any further questions, please feel free to PM me or any of our other active Moderators. Thank you for your effort and time while working with our teams, and I hope this was helpful. Our Reps may request additional information, and replying directly to their email with your response is the best and fastest way to keep in touch with our Reps. If you're unsure where to retrieve that ID, the following article can assist with retrieving an in-game ID in Sunken Secrets: Our Reps are always happy to help out and will do their best to get back in touch as soon as possible. Please contact our Sunken Secrets Support Team with the in-game ID from the progress you'd like to transfer as well as the in-game ID for the device's progress you'd like to transfer the progress over to. I am going to provide some links, so that you can get in touch with them if you haven't already. Thank you mdpetdoc for swimming by with that suggestion. ![]() Welcome to the forums! We can absolutely assist with transferring your progress and mdpetdoc has provided the gist of that process. Please don't hesitate to PM me or another one of the active Moderators if further questions arise. I really appreciate everyone's patience and understanding. Vielen Dank für Ihre Geduld, und wenden Sie sich bitte an einen der aktiven Moderatoren, wenn weitere Fragen auftauchen. Die Teams hinter dem Spiel arbeiten hart, um Verbesserungen an dieser Funktion zu machen, und bis Sie fertig sind, werden diese Ereignisse nicht passieren. Zum Zeitpunkt der Zeit, Wochenend-Veranstaltungen wurden auf Eis gelegt. Bitte verzeihen Sie jegliche Grammatik-Fehler. Rosis123: Vielen Dank für die Übersetzung Ihrer Hilfe Anfrage in Englisch, obwohl wir immer froh, das für Sie tun! Da ich nicht Deutsch spreche, schreibe ich meine Antwort auf Englisch und übersetze und schließt Sie auf Deutsch ein. ![]() Thank you for your patience, and please feel free to contact one of the active Moderators if further questions arise. The teams behind the game are working hard to make improvements to this feature, and until they're finished, these events won't be happening. For the time being, Weekend Events have been put on hold. Rosis123: Thank you for translating your help request into English, although we're always happy to do that for you! Since I don't speak German, I'll write my response in English and then translate and include it in German below. Until the friend updates their game as well, it won't be possible to visit it. If your game has been updated, then it means that the island being visited is running a different version of the game. Katanah: I can definitely understand having a question about this message. They'll have the tools to investigate this matter further. Since this glitch has happened in the past and might have been triggered by a recent update, please contact our Sunken Secrets Support Team. Please allow me to apologize, mdpetdoc, for suggesting a step which has already been performed. I'm swimming by to offer some more advice. ![]()
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